Friday Update #1: Features, Future Plans, Team Palindrome Has Anxiety

written by Hannah

Hi, I’m Hannah and I’m the founder of Palindrome Labs - the small content-focused startup that believes that tech enables people-powered solutions and that processes streamline the production of content: no matter the medium or format used. This is ‘progress’, our site to both #buildinpublic and to keep ourselves accountable to all the people who have shown interest in us so far. Today’s an important milestone - it’s our first progress post!

So far, we’ve been experimenting with a bunch of solutions for the business. We had one local investor pitch - which failed miserably because he could not wrap his head around the idea that templates are actual things people would buy (in his words: how are templates a product?) and maybe, that’s on me for not communicating this well enough. As if it wasn’t already embarrassing enough that some small-to-medium sized companies here don’t know a) what is HubSpot, and b) what is a CRM/why would the whole sales team need access to said CRM.

I’ve been working in the startup industry for six years now and I keep seeing the same issues pop up again and again. I also keep hitting the same roadblocks because I can’t communicate with C-suites or even team leads that maybe, we need a better way to do things. We need better tech. We need to treat our creatives/junior team members better. Sticking your ‘mission and vision statement’ on the wall is not communication, and putting your company ‘values’ on a website is not infusing it into every aspect of the company either. (Investor guy said these parts were not important, so I guess he doesn’t care about the mission, vision and value of the company. I’m somewhat heartbroken but okay.)

So I decided to create my own venture.

Palindrome Labs is working on CreatorOS, a suite of tools integrated into a single CMS (Content Management System - same investor said I used too many technical terms, so if anyone would like to help me with pitch practice: I am open) for creative teams and freelancers to create better content because let’s be real, creating is a craft.

You can view the draft of the blueprints here on Loom.

We’ve set up the following aspects of the company so far:

We’ll be setting up a demo site soon, so you can use our Creator Blueprints - a component-based, modular set of templates that have multiple use cases. There’s been significant interest regionally and globally from other countries that aren’t Malaysia about the multiple ways this framework and methodology can be used so I suppose, we’ll be looking outwards instead of within local shores.

I can’t say I’m not disappointed but I won’t let my team down.